Return & Refund Policy

You are allowed to return unsatisfied goods/products within 7 days after the goods/products are received. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Desiew Kids Products Store will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 3 to 5 working days after the confirmation.

Please return your purchase to the following address:

Desiew Store

1-6-3A, Plaza Bukit Jalil @ Aurora Place SOVO
No. 1, Persiaran Jalil 1
Bandar Bukit Jalil
57000 Kuala Lumpur.

Please contact us +60172688108 if you have any questions or doubts.